HOTEL ANUTTARA
Privacy Policy
01
Introduction
Hotel Anuttara Pvt. Ltd. is a family-run boutique hotel located in the spiritual heart of Boudhanath, Kathmandu, Nepal. We are deeply committed to safeguarding the privacy of everyone who visits our website at hotelanuttara.com or engages with our services.
This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices available to you. By using our website or making a reservation, you agree to the practices described here.
02
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment details, and other information provided during booking or inquiries.
- Automatically Collected Information: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
- Other Voluntarily Provided Information: Feedback, reviews, or communications with us.
03
How We Use Your Information
We use your personal information only for the purposes listed below:
- To process bookings and payments.
- To improve our website, services, and customer experience.
- To send promotional materials, newsletters, and special offers (if opted-in).
- To respond to inquiries and provide customer support.
- To comply with legal and regulatory obligations.
04
Information Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information:
- With third-party service providers assisting us in website operations, booking management, or payment processing.
- When required by law, legal processes, or governmental requests.
- To protect our rights, property, or safety.
05
Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage or disable cookies through your browser settings.
06
Data Security
We implement industry-standard security measures to protect your data. However, no internet-based transmission is 100% secure, and we cannot guarantee absolute security.
07
Your Rights & Choices
You have the right to:
- Request access, correction, or deletion of your personal information.
- Opt out of marketing communications.
- Restrict or object to data processing where applicable.
08
Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
09
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
10
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us.
DATA & PRIVACY ENQUIRIES
Hotel Anuttara Pvt. Ltd.
Boudha, Tusal Marg, Kathmandu, Nepal